I was getting tired of shoveling snow, like many of us, and had started to irritate my back once again. Eventually I decided to get an ATV with a plow, settled on a new one, and opted for the extended warranty. Short version, I am very pleased with the bike and I even accidentally convinced my parents they want one. I told them to see Rob Henry and a few days later they also bought one. In addition to purchasing the bikes, Rob also was nice enough to help by delivering them. I don't do reviews like this ever, but honestly he is a nice guy who isn't going to be pushy. I highly recommend him. (Employee: Rob Henry)