Worked with Rob Henry on purchase of my new SV650. He was very friendly and informative and worked to make sure everything was good for me. Felt like I was cared for the whole way through the process from detailed information on the bike, fit to me, orientation, and all the way through delivery (and even some nice follow ups). Not once did he feel pushy about making a sale. It was all friendly informative conversations and I was even the one who initiated the buying/sale talks. In short it did not feel like a sales person just trying to make a sale, but more like an informative social interaction plus I got a bike at the end of everything. (Employee: Rob Henry)